Please refer to the following article regarding KYC eligibility requirements:
https://tronpad.medium.com/tronpad-kyc-349a4b6c1930
Tronpad has merged with KccPad to Polypad, please see Polypad category for further information (https://bluezilla.jitbit.com/helpdesk/KB/View/45966211-polypad-introduction-faq-articles)